We send all parcels by tracked 24HR Hour Parcelforce couriers. This is FREE of charge for all orders placed online.
All packages are very well wrapped primarily in our airpack inflatable packaging, to ensure that nothing is damaged in transit.
These are pretty much indestructable, and look great when the recipient opens the box. The contents are 100% recyclable.
We also offer a gift box option with some of our products. These are surrounded in shred, and put inside a gift box, then put inside an outer postal box for extra protection.
We strive to ensure that your product arrives exactly the same as you see and read about them on our website.
Every now and again, we may run out of stock of a particular product, and we reserve the right to substitute part of any order to ensure delivery is not delayed.
We will always exchange for a similar product of the same or higher value. For example if we run out of lime infused oil, we may give you lemongrass or chilli flavour. Or if we are out of a particular jam or chutney, we may give you a similar flavour from the same (or a different) manufacturer.
We only use quality producers, and as noted above, we will only ever substitute with a product of at least the same value.
Sometimes we will even add some bonus products as a goodwill gesture.
Are you looking for a great personalised gift for your sister, but have no idea what to get her? Our fantastic Keep Calm sister bottle of Cabernet Sauvignon makes the perfect gift.
Not only does this wine look great, it tastes fantastic. This Cabernet Sauvignon from the Valle Central region of Chile is 12.5% vol and is a delightful; fruity medium red wine. This un-oaked wine has an aroma of ripe blackcurrants. Great on its own or with meat, pasta or cheeses.
The label itself is printed in vibrant full colour pink.
It can be delivered on its own, or in an attractive gift box with wooden shred to make the perfect gift.