We send all parcels by tracked 24HR Hour Parcelforce couriers. This is FREE of charge for all orders placed online.
All packages are very well wrapped primarily in our airpack inflatable packaging, to ensure that nothing is damaged in transit.
These are pretty much indestructable, and look great when the recipient opens the box. The contents are 100% recyclable.
We also offer a gift box option with some of our products. These are surrounded in shred, and put inside a gift box, then put inside an outer postal box for extra protection.
We strive to ensure that your product arrives exactly the same as you see and read about them on our website.
Every now and again, we may run out of stock of a particular product, and we reserve the right to substitute part of any order to ensure delivery is not delayed.
We will always exchange for a similar product of the same or higher value. For example if we run out of lime infused oil, we may give you lemongrass or chilli flavour. Or if we are out of a particular jam or chutney, we may give you a similar flavour from the same (or a different) manufacturer.
We only use quality producers, and as noted above, we will only ever substitute with a product of at least the same value.
Sometimes we will even add some bonus products as a goodwill gesture.
Our personalised Champagne bottles are a great gift for you or someone close to you who has something to celebrate.
We all know a bottle of Champagne is the perfect present, but when it's a unique and personalised bottle it is that little bit more special.
Personalise your bottle now by following the instructions and adding your individual message and a photograph of your choice to the design.
Our high quality glossy labels are both scratch and water resistant so there's no need to worry about it getting damaged on it's journey to you!
And for a limited time only, if you choose to purchase a gift box for your champagne, you will receive a 50g box of Lindt chocolates FREE!