We send all parcels by tracked 24HR Hour Parcelforce couriers. This is FREE of charge for all orders placed online.
All packages are very well wrapped primarily in our airpack inflatable packaging, to ensure that nothing is damaged in transit.
These are pretty much indestructable, and look great when the recipient opens the box. The contents are 100% recyclable.
We also offer a gift box option with some of our products. These are surrounded in shred, and put inside a gift box, then put inside an outer postal box for extra protection.
We strive to ensure that your product arrives exactly the same as you see and read about them on our website.
Every now and again, we may run out of stock of a particular product, and we reserve the right to substitute part of any order to ensure delivery is not delayed.
We will always exchange for a similar product of the same or higher value. For example if we run out of lime infused oil, we may give you lemongrass or chilli flavour. Or if we are out of a particular jam or chutney, we may give you a similar flavour from the same (or a different) manufacturer.
We only use quality producers, and as noted above, we will only ever substitute with a product of at least the same value.
Sometimes we will even add some bonus products as a goodwill gesture.
Personalised Merlot, Chilean varietals made by Concha y toro
Our personalised Merlot could act as the perfect gift for any red wine lover.
This Merlot is a fruity, medium red wine grown in Chiles’ Central Valley. It is 12.5% vol and is sun-oaked with an aroma of ripe berries and a hint of chocolate. Its fruity flavour is best serves with meat, pasta or cheeses.
Personalise your label by adding the text and photograph of your choice to create a unique and memorable gift.
Our high quality label machine prints glossy, permanent labels that are both scratch and water resistant.
From our base in Edinburgh, our team then carefully attaches them to the bottle to create your individual red wine.
Whether your order contains 1 bottle or 100, we put the same care and effort into every bottle to ensure the highest quality and best results.
And for a limited time only, if you decide to purchase the gift box for your bottle of Merlot, you will also receive a 50g box of Lindt chocolates for free!