We send all parcels by tracked 24HR Hour Parcelforce couriers. This is FREE of charge for all orders placed online.
All packages are very well wrapped primarily in our airpack inflatable packaging, to ensure that nothing is damaged in transit.
These are pretty much indestructable, and look great when the recipient opens the box. The contents are 100% recyclable.
We also offer a gift box option with some of our products. These are surrounded in shred, and put inside a gift box, then put inside an outer postal box for extra protection.
We strive to ensure that your product arrives exactly the same as you see and read about them on our website.
Every now and again, we may run out of stock of a particular product, and we reserve the right to substitute part of any order to ensure delivery is not delayed.
We will always exchange for a similar product of the same or higher value. For example if we run out of lime infused oil, we may give you lemongrass or chilli flavour. Or if we are out of a particular jam or chutney, we may give you a similar flavour from the same (or a different) manufacturer.
We only use quality producers, and as noted above, we will only ever substitute with a product of at least the same value.
Sometimes we will even add some bonus products as a goodwill gesture.
This premium 750ml bottle of Scottish cider is the ultimate personalised cider gift.
Looking not too different from a champagne bottle, this plastic corked product has to be tasted to be believed.
A sweet and round cider is achieved by keeping the apples fermenting for longer, and using less cooker time.
It packs a decent 5% ABV.
Our team caringly attach the labels by hand from our base in Edinburgh after they've been printed from our high quality label machine. Our permanent labels are glossy, scratch and water resistant and appear completely professional.
The same care and effort goes in to every order, no matter the quantity - we want you to receive the best!