We send all parcels by tracked 24HR Hour Parcelforce couriers. This is FREE of charge for all orders placed online.
All packages are very well wrapped primarily in our airpack inflatable packaging, to ensure that nothing is damaged in transit.
These are pretty much indestructable, and look great when the recipient opens the box. The contents are 100% recyclable.
We also offer a gift box option with some of our products. These are surrounded in shred, and put inside a gift box, then put inside an outer postal box for extra protection.
We strive to ensure that your product arrives exactly the same as you see and read about them on our website.
Every now and again, we may run out of stock of a particular product, and we reserve the right to substitute part of any order to ensure delivery is not delayed.
We will always exchange for a similar product of the same or higher value. For example if we run out of lime infused oil, we may give you lemongrass or chilli flavour. Or if we are out of a particular jam or chutney, we may give you a similar flavour from the same (or a different) manufacturer.
We only use quality producers, and as noted above, we will only ever substitute with a product of at least the same value.
Sometimes we will even add some bonus products as a goodwill gesture.
We use a great independent brewery based in Scotland. They caringly produce all their beers in house. As the only online retailer to sell personalised beer kegs, we can guarantee that this will be a gift worth giving - even if it's to yourself!
This Ale is a light amber ale with a stunning floral aroma and a subtle bitter finish. It is 4% ABV, and is 5L in size.
You can personalise your keg by adding a message and a photograph to make it as unique and individual as you wish.
Our high quality label machines print permanent, glossy, water and scratch free labels that are applied by hand to each bottle by our team based here in Edinburgh.
Regardless of the order size, we ensure that we take the same care with every order to produce the best results, delivered to you in our fantastic foam and double walled box as standard.